Taxbrain can handle all basic filings including 1040EZs, 1040s with itemized deductions, small business and rental 1040s and state returns. All packages include eFiling and they can configure taxes for multiple state earnings. Pricing ranges from $14.95 for 1040EZ filers to $69.95 for returns that include business income and expenses. This eFile tax service charges $29.95 for filing state returns. So, for a family who has a home and needs to itemize deductions, the total charge for federal and state is $69.90.

In terms of convenience it can import information from prior years, import federal information into your state return and file prior-year returns back to 2006. It also has a questionnaire at the beginning to help determine what forms you need to file that covers information about your household, wages, investment income, retirement income, possible credits and deductions, business income and rental property. Once you complete the questionnaire you will receive a list of federal worksheets to fill out that includes necessary schedules and forms.

Taxbrain provides responsive and free customer support. During the tax season, January through April, their phone support is available seven days a week. Outside of tax season, you can contact them during standard business hours. We contacted them by instant chat to get assistance with our error report. We adjusted the data as they suggested but could not view our final federal return without entering legitimate SSNs and contact information. Since this was a test and we did not want to compromise anyone's personal identity during testing, we did not submit SSNs, which was enough with other tax services to see a preview. Though we did not rank products on whether they would show a preview without submitting your personal information, it is a nice feature if you are investigating a possible new tax service. They also provide fee-based services such as one-on-one consultations with tax specialists and tax resolution services.