Oneprice Taxes has gone through a major updates since 2010. They have updated their online tax software interface, decreased their customer service wait time, added live chat support and expanded their online tax instruction. They also lowered their pricing; it's only $9.95 to e-File most types of 1040s. All returns, whether they are 1040EZs, simple 1040s or 1040s with itemized deductions, are only $9.95 to eFile. We did notice that the software was easier to use this year. We found it effortless to enter W-2 data and personal information. It can create simple returns easily and primarily is a fill-in-the-blank interface with links to further explanations should you need them.
This tax preparation service provides a few timesaving features such as the ability to import data from returns stored by Oneprice Taxes or TurboTax. It can also help you decide whether standard or itemized deductions are more beneficial for you, and it includes a refund/owe meter so you can watch your progress as you create your return. However, it does not include things like a mobile app or the ability to import your W-2s.
This year Oneprice Taxes added chat support, and you can of course contact them by email. However, they do not post a telephone support or fax number. They have been improving their customer support. In 2010, they reported to answer their standard service emails in 5-7 business days. In 2011 and 2012, they report to be able to answer your questions in one business day, which is a significant improvement. Their FAQs and online tax help sections are limited however. They post a blog but they do not post often and do not publish many articles about complex tax topics.
If you have a simple federal and state return, Oneprice Taxes pricing is tough to beat at $24.95 total for both or just $14.95 for state eFiling. In addition, if you are unemployed they will file federal and state for you free, and they are offering a $3 discount if you let them add one post to your Facebook. This online tax software is affordable and can handle simple filing. However, if you have a more complex return with capital loss carry-overs, multiple 1099s, small business expenses with employees and so on, we recommend one of our higher-ranked products.
Using Oneprice Taxes you can file your federal and state returns for only $9.95, regardless of the type of 1040 you file.
They do not provide telephone support, and you have to contact them directly if you want to file business taxes since their online software is not well suited to handle business taxes.
The online tax preparation service is affordable and can handle simple filings well. If you have a complex return we recommend one of our higher-ranked products.