Editor's Note: Online e-filing services often change what features and prices they offer throughout the tax season. We will update the Online Tax Software reviews as needed throughout the 2014 tax season as new versions are released.

Oneprice Taxes has gone through major updates since 2010. The company has updated its online tax software interface, decreased its customer service wait time, added live chat support and expanded its online tax instruction. Its price structure has also changed: It's only $19.95 to e-file most types of 1040s. All returns, whether they are 1040EZs, simple 1040s or 1040s with itemized deductions, are only $19.95 to e-file. Or you can bundle and e-file your federal and state return using this online tax service for only $29.95. We noticed that the software was easier to use this year. We found it effortless to enter W-2 data and personal information. It can create simple returns easily and primarily is a fill-in-the-blank interface with links to further explanations should you need them.

This tax preparation service provides a few time-saving features such as importing data from returns stored by Oneprice Taxes or TurboTax. This service can also import data from Shoeboxed, Outright and Etsy. It can help you decide whether standard or itemized deductions are more beneficial for you, and it includes a refund/owe meter so you can watch your progress as you create your return. However, it does not include things like a mobile app or the ability to import your W-2s.

Oneprice Taxes provides free chat support, and you can contact the company by email. However, no telephone support or fax number is posted. In most cases, Oneprice promises to answer your questions in one business day, which is a significant improvement from the past years. The website's FAQs and online tax help sections are limited, however, and its irregularly updated blog is scant on articles about complex tax topics. If you notice something familiar, it is because Oneprice Taxes uses similar software as Jackson Hewitt. This is quite common with tax software; however, customer service is handled by the individual company.

Oneprice Taxes Summary:

If you have a simple federal and state return, Oneprice Taxes pricing is tough to beat at $24.95. You get a $3 discount if you let the company add one post to your Facebook. If you are unemployed, Oneprice will file your federal and state returns for free. This online tax software is affordable and can handle simple filing. However, if you have a more complex return with capital loss carry-overs, multiple 1099s, small-business expenses with employees and so on, we recommend one of our higher-ranked products.


Oneprice Taxes

Using Oneprice Taxes, you can file your federal and state returns for only $19.95, regardless of the type of 1040 you file. This service does not charge extra fees for additional forms.

This service offers few convenience features and limited support. However, if you just need to file a simple return, Oneprice Taxes should be able to prepare your returns easily.

The Verdict:

Oneprice Taxes manages simple taxes affordably and easily. However, if you need to prepare complex returns, you may want to consider one of our higher-ranked products.