Through the years, the best online tax software continues to improve. In fact, the IRS now recommends eFiling as the most accurate and efficient way to file your federal 2011 tax return. Online tax preparation services have also increased their offerings; many now offer free tax help and audit support as well as help with filing prior-year returns. Most have also collaborated with the IRS through the Free File Alliance group and have agreed to provide free federal eFiling to many taxpayers. The majority of the tax services we reviewed provide free 1040EZ eFiling. For the most part, if you file a simple federal return you only have to pay to file your state return.
The best online tax preparation services and tax preparation software products guide you through the filing process and will ask you all the questions necessary to help you maximize your deductions and credits. They also check for inconsistencies and inaccuracies. On our site, you will find helpful articles on online tax software as well as comprehensive reviews on TurboTax, H&R Block and TaxACT, our top three choices.
At TopTenREVIEWS We Do the Research So You Don't Have To.™
When testing tax software we looked for two major necessities: accuracy and ease of use. We rated highest the tax preparation services that can easily guide you to an accurate return regardless of your tax knowledge. We tested every tax service with the same tax scenario to compare refund amounts and ease of use. We also gathered numerous screenshots and current pricing so you can easily decide which online tax software will work best for your tax situation.
Accuracy
Many online tax services tout that they can provide the largest refund; however, the largest refund (or lowest owe amount) results from an accurate return, not a hidden tax loophole that only they know about. eFiling with a good online tax service is one of the best ways to ensure that your return is correct with the most up-to-date forms and tax law changes included. Even the IRS endorses eFiling as the "safest, fastest and easiest way to submit" individual tax returns. We rated highest those that created an accurate return which also included tools for preventing errors.
Ease of Use
Since panic attacks mixed with math anxiety and general confusion seem to pervade tax time, we ranked higher the easiest-to-use tax services. Using the best tax software, you should be able to create an accurate return tailored to your unique circumstances without having extensive tax knowledge. The best online tax software should complete all math computations for you and be designed to catch common entry errors. Top tax preparation software should not be more difficult to use than answering a few life event questions and filling in the blanks. Most services also provide useful tools such as tax calculators and tax estimators to assist you.
Help & Support
Though the online tax software should be simple to use, adequate customer and technical support should be readily available if you need it. Please note that online tax preparation services can only provide limited tax support after you file. For the most part, after you file you will be communicating with the IRS unless you simply need to file an amendment. Most online tax services will help you file an amendment for free if you originally filed using their service. The best tax services provide telephone, email and chat support during extended business hours as well as extensive tax information posted online to answer general tax questions before you file.
Tax time does not have to be painful. Using an online eFile tax service, most taxpayers can create accurate federal and state returns within minutes. If you have a complex tax situation, the top-rated online tax software can guide you through your earned credits and deductions and income declaration requirements to create the most beneficial return as possible.
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TurboTax | H&R Block | TaxACT | TaxSlayer | CompleteTax | eSmart Tax | Jackson Hewitt | OnePriceTaxes | Express Tax Refund | Taxbrain |
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| Overall Rating | ||||||||||
| Ratings | ||||||||||
| Accuracy | ||||||||||
| Ease of Use | ||||||||||
| Help & Support | ||||||||||
| Online Pricing | ||||||||||
| 1040EZ (no dependants, no itemized deductions) | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 | $9.95 | $29.95 | $14.95 |
| 1040 (dependants, no itemized deductions) | $0.00 | $19.95 | $0.00 | $0.00 | $29.95 | $19.95 | $26.95 | $9.95 | $29.95+ | $19.95 |
| 1040 (dependants, own home, medical expenses) | $29.95 | $29.95 | $0-$9.95 | $9.95 | $29.95 | $19.95 | $26.95 | $9.95 | $39.95+ | $39.95 |
| 1040 (stocks, bonds) | $49.95 | $29.95 | $0-$9.95 | $9.95 | $29.95 | $19.95 | $26.95 | $9.95 | $39.95+ | $39.95 |
| 1040 (self-employed, small business, rental owner) | $74.95 | $49.95 | $0-$9.95 | $9.95 | $39.95 | $39.95 | $44.95 | Call | $39.95+ | $69.95 |
| 1040 (corporation, partnerships, LLCs) | $129.95 | NA | Software Only | NA | $39.95 | NA | $44.95 | NA | NA | $39.95 |
| State Return | $27.95 | $27.95+ | $8.00-$14.95 | $7.95-$17.90 | $29.95 | $19.95 | $29.95 | $9.95 | $20.00 | $29.95 |
| Accuracy | ||||||||||
| Return Accuracy (1040, dependants, home, donations) | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 93% | 100% | NA |
| Guided Interview Interface | ||||||||||
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| Previous Year Import | ||||||||||
| Imports W-2 and 1099 Forms | ||||||||||
| Can Import from Other Preparers | ||||||||||
| Refund Owe/Meter | ||||||||||
| Itemized vs. Standard Deduction Comparison | ||||||||||
| Mobile App | ||||||||||
| Disbursement Options | ||||||||||
| Direct Deposit Refund | ||||||||||
| Can Deduct Fees from Refund | ||||||||||
| Check | ||||||||||
| Can Refund Deposit to Prepaid Card | ||||||||||
| Refund Anticipation Loans (RAL) | ||||||||||
| eFiling Features | ||||||||||
| Electronic Filing | ||||||||||
| IRS Acknowledgement Within 48 hrs. | ||||||||||
| Tax Return Status Check | ||||||||||
| 5 eFiles with Software Purchase | ||||||||||
| Prior Tax Years Supported | ||||||||||
| Federal 2010 | ||||||||||
| Federal 2009 | ||||||||||
| Federal 2008 | ||||||||||
| Other Years (Back to) | 2007 | 1992 | 2000 | 2006 | 2006 | 2006 | ||||
| Help & Support | ||||||||||
| Telephone | $ | $ | ||||||||
| Live Chat | $ | |||||||||
| Audit Support | $ | $ | $ | Limited | $ | $ | $ | |||
| Tax Consulting | $ | $ | $ | $ | ||||||
| Retail Offices | ||||||||||